It seems like people are painting everything these days, not just the usual walls and ceilings. Things like floors, cabinets, furniture, appliances, bathtubs, and decorative household items are all being refreshed and renewed with a coat or two of paint. If you’re thinking of starting a painting project, you may want to consult with the Quinn family at Enfield Paint on Rte. 5 in Enfield, Connecticut, or at their newly opened store, Springfield Paint in…you guessed it…Springfield! “If you’re thinking about a painting project, give us a call with any questions or concerns,” says co-owner Mark Quinn. “We can walk you through the steps and make sure you’re doing the job right the first time.”
The Quinn family has been in the paint business for 100 years! George Quinn (a popular name in the family) opened the first store in 1920 in North Adams, Massachusetts. That store was eventually replaced with one in East Springfield, where they conducted business for 40 years. The store in Enfield was opened 5 years ago this month, and the new Springfield store opened in July. Great-grandson George and his son Mark are partners and co-owners of the current family enterprise. Mark’s younger brother, Joe Quinn, works in the store five days per week, while his twin brother decided to go into banking. The family has recently hired a new employee, Gardner Herbert, to help out in Enfield, and Valerie Mariani does the bookkeeping. A longtime customer, Carl Levesque, stopped in the store during our interview and told about how his family of contractors has bought all of their paint from the Quinns for at least the past 50 years! The family recently completed a small addition to the Enfield store, where customers can peruse the rainbow of Benjamin Moore paint swatches and not feel in the way or rushed. Once a customer has narrowed down their color choices, there are various ways to try out the color at home before making a big commitment.
The store sells sample sizes of paint, which you can apply directly to your walls at home, or paint a few coats on some poster board and move it around the room throughout the day to see how it looks in different light. If a customer is trying to get or match a color they love, Enfield Paint is ready to help. If you can bring in a piece of fabric or an item with the color you crave, or even a chip of paint from an existing surface, the computers in the store can match a paint color for you. Even competitor’s colors “are matched up by Benjamin Moore and are in our computers,” says Mark Quinn.
When asked what colors are popular this season, Mark said, “the grays and beige grays, such as Revere Pewter, Stonington Gray, and Edgecomb Gray, along with some off-whites and clean, bright whites.” He recently painted several rooms in his home with Edgecomb Gray, and says it looks great. Speaking of whites, if you view them as a group, you’ll notice the different tones. Some are creamy and add warmth, while others are bright and better for accenting things like trim, according to HGTV star Mina Starsiak Hawk. She uses a lot of “barely blue” whites because “they go with just about everything.”
Along with the chosen paint color, you’ll also need to decide on the type of finish you prefer, such as matte, satin, or a gloss. There is a Sheen Chart in the store that makes it easy to compare the various finishes. The Quinns will also help you determine which tools you’ll need to complete the job properly. Both George and Mark highly recommend using quality brushes and rollers to get the best job possible. George also stresses that when painting trim, you should use a brush, not a roller, for a higher quality finish. If you’d prefer to hire someone to do the painting for you, they have “a handful of professionals that we can recommend to do the job right the first time,” they say. The family not only gives advice to homeowners, but to contractors, as well. According to George, they encourage people to ask questions because they want to educate their customers. “It’s great when we explain a process to a customer and they really listen. Then they go out and put that into practice, have fun doing their project, and are happy with the result,” he says. Mark adds that they pride themselves on getting the correct information to their patrons, and will go the extra mile to make sure that happens. If they don’t know the answer to a particular question or situation, they will make the effort to get it, such as contacting the Benjamin Moore technical service line to help trouble shoot an issue and/or supply customers with the information they need. They feel that one of the things that gives them an edge over larger or big box stores is their personal service, and the fact that you will find the same people in the store, waiting to help you, every time.
The most gratifying part of the job, according to Mark, is “when we can help a customer, and that customer comes back to us for the next project. The trust that they put in us is important, and we appreciate their loyalty.”
Enfield Paint is located at 401 Enfield Street in Enfield, CT 860-745-3721 email@example.com
Springfield Paint is located at 358 Cooley Street in Springfield, MA 413-391-7160 firstname.lastname@example.org